Privacy Policy
Last updated: 18 April 2026
Who We Are
OccupationalTherapy.com.my is an occupational therapy information directory operated from Malaysia. We are not a clinic and do not provide therapy services directly.
Information We Collect
We collect minimal data to operate the site:
- Analytics data: Anonymous page views and usage patterns via privacy-respecting analytics. No personal identifiers are stored.
- WhatsApp enquiries: When you click a WhatsApp link, your message is sent directly to our WhatsApp number. We receive your phone number and message content through WhatsApp's platform.
- Tool results: Self-assessment and calculator inputs are processed in your browser only. We do not store your answers or results on our servers.
How We Use Your Information
- To respond to your WhatsApp enquiries
- To improve site content and user experience through aggregated analytics
- To understand which pages and tools are most useful
Cookies
This site uses essential cookies for site functionality and anonymous analytics cookies. We do not use advertising or tracking cookies.
Third-Party Services
We use the following third-party services:
- WhatsApp (Meta): For enquiry communication. Subject to WhatsApp's privacy policy.
- Vercel: For hosting. Subject to Vercel's privacy policy.
Data Retention
Analytics data is retained in aggregate form. WhatsApp conversation history is retained as needed to handle your enquiry and then deleted.
Your Rights
Under Malaysian law (Personal Data Protection Act 2010), you have the right to access, correct, and withdraw consent for your personal data. Contact us via WhatsApp or email to exercise these rights.
Children's Privacy
Our self-assessment tools may be used by parents on behalf of children. We do not knowingly collect personal data from children under 18. Tool inputs are processed locally in your browser and are not transmitted to our servers.
Changes to This Policy
We may update this policy from time to time. The "last updated" date at the top reflects the most recent revision.
Contact
For privacy-related questions, reach us via WhatsApp at the number provided on our contact page.